Position Summary
We are seeking a motivated and organized Recruiter & Operations Assistant to support our growing transportation and operations team. This role is responsible for managing the recruiting process from from job posting through onboarding, while also assisting the operations department with dispatch and customer service support as needed. The ideal candidate is professional, detail oriented, responsive, and able to communicate effectively with applicants, drivers , customers and internal staff.
Key Responsibilities
- Create, manage, and monitor online job advertisement across multiple hiring platforms
- Track recruiting spend and maintain advertising budgets efficiently
- Review incoming applications and identify qualified candidates quickly
- Contact qualified applicant immediately to maintain fast response times
- Conduct initial phone screening and voice calls to:
- explain the job opportunities and expectation
- answer applicant questions
- evaluate communication and professionalism
- Maintain consistent communication with qualified applicants throughout:
- interview scheduling
- hiring process
- pre-employment requirements
- onboarding and orientation
- Coordinate with management regarding applicant status and hiring needs
- Maintain accurate applicant records and hiring documentation
Operations Support
- Assist the operation team as a backup dispatcher when needed.
- Provide customer service support for customers and drivers
- Learn company lanes, freight patterns, and customer requirements
- Assist with load tracking, communication updates, and operational coverage
- Support daily operations top ensure smooth service and customer satisfaction
- Help maintain professional communication between drivers, customers, and operation staff
Qualifications
- Strong communication and phone skills
- Ability to multitask in a fast-paced environment
- Organized with strong attention to detail
- Professional and dependable work ethic
- Customer service or recruiting experience preferred
- Transportation, logistics, or dispatch experience is a plus
- Basic computer skill, including email, spreadsheets, and online recruiting platforms
- Ability to learn company operation, customers, and lane structure quickly
Preferred Traits
- Self-motivated and proactive
- Strong follow-up and relationship-building skills
- Positive attitude and team-oriented mindset
- Ability to work independently and make decisions quickly
- Comfortable handling both recruiting and operational responsibilities
Schedule & Compesation
- Full-time position
- Compensation based on experience
- Opportunity for growth within the company
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
