At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
- Maintain a clean, neat, and orderly work area
- Promote a safe working environment
- Provide quality assurance and quality control feedback
- Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
- Sense of teamwork, ownership, urgency, and attention to detail in your work
- Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
- Outstanding communication & problem-solving skills to provide first-class customer service
- Ability to work in a fast-paced challenging environment
- Ability to visit clients in assigned geographic territory
- Ability to lift and mobilize items from at least 75 lbs.
WHAT WE OFFER*
- Company provided vehicle, laptop, phone, corporate credit card, and tools
- Medical, Vision, and Dental Plans
- Company-paid Life Insurance and Disability Income Protection Programs
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) Savings Plan
- Competitive Paid Time-Off plan
- Employee Assistance Program
- Generous discount on our products and at RH restaurants
- Referral Bonus Program
* Full-time associates working 30 hours or more per week are eligible for all benefits.
ABOUT US*
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Key Words: Furniture restorer, woodshed technician, restoration technician, furniture repairer
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have experience fixing or repairing furniture (working with wood, metal, marble, fabric, etc.)?
Experience:
- Furniture Repair: 3 years (Required)
Ability to Commute:
- West Jefferson, Ohio 43162 (Required)
Work Location: Hybrid remote in West Jefferson, Ohio 43162
